Resource Library

The Computer Helpdesk

The Helpdesk handles service requests, system logins, and inquiries from faculty, staff, and students regarding computer hardware, software, Internet connectivity, and related topics. 

GET HELP

  • Call the  Helpdesk: 740-753-6113
  • Email the Helpdesk: helpdesk@bistrozebra.com
  • Submit a ticket
  • Please provide the following details when submitting your ticket: 
  • image-Jun-18-2024-12-07-16-6105-PM
  • For self-help topics, see the Self-Help FAQs at the bottom of this page

Hocking College Services & Applications

  Office 365

Hocking College is pleased to announce that we are now offering Microsoft Office 365 Education for Students. The plan is available for free to active faculty/staff and students who attend Hocking College.

This plan allows these users to access Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on mobile devices including Windows tablets, laptops, and iPads.

The plan also includes 1TB of OneDrive storage, managed by the school, and students can edit and collaborate using Office Online, OneNote Online and SharePoint sites.

Go to Office 365

Google-docs-logo Google Docs

Create and share documents, spreadsheets and presentations online, and download them to desktop applications. Great for collaborative projects in and out of class.

Go to Google Docs

 communication-gmail-icon-3Hocking College Email

Hocking College uses Google's advanced email interface: Gmail. Each mailbox comes with a powerful spam filter and other 25 gigabytes of storage.

Users may never have to delete a message again!

Go to Hocking College Email

google-hangouts-logoGoogle Hangouts

Instant Message (IM) with friends and classmates, or make free voice calls to anyone else with Google Hangouts, anywhere in the world.

Go to Google Hangouts

Blackboard_Inc._logo Blackboard

Blackboard is used as the online learning management system. This means that all online courses are developed and hosted in this platform.

Go to Blackboard

Calendar

Users can share calendars with friends or subscribe to public calendars to stay on top of events on campus.

Go to Google Calendar

Colleague Self-Service

Self-Service is an Internet software system designed to provide students, faculty, administrators, and other members of an educational institution's learning community with "anytime, anywhere" access to information services. Self-Service will be replacing WebAdvisor in the long run.

Colleague Self-Service Financial Aid gives students the clarity they need. This intuitive, self-service solution features several tabs and web forms that guide students, step-by-step, through the process for applying for and accepting the financial aid they need in order to achieve their academic goals. Additionally, counselors see the same information students see — so they can provide relevant, timely support.

Use Self-Service to access and update your personal information, view your current semester schedule, register for upcoming semesters, add and drop classes, plan your course of study (your program evaluation shows courses completed and courses needed), or view your HC transcript and grades.

Go to Colleague Self-Service

Self-Help FAQs

How Do I Setup/Login to My Office 365 Account? 

Office 365 Setup and Instructions -- [LINK - pdf]

Sign-In Link to Office 365 Website -- [Sign-In]

How Do I Reset or Change My Password?

You can simultaneously set/reset/change your password for all Hocking College systems using the "Change or Forgot Password" link on the email login page.

In order to change your password you will need the following information:

  • Hocking College Username
  • 7-Digit College ID
  • Birth Year
  • Last 4 SSN or Last 4 SEVIS (for international students)

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